How AI is Shaping the Future of Business and Technology

The integration of Artificial Intelligence (AI) into IT support and technology management is not just a trend but a revolution in how businesses operate. As AI technologies become more sophisticated, their application in IT support is reshaping the landscape, offering innovative solutions to traditional problems. The Evolution of AI in IT Support: Automated Problem Solving […]

Why IT Support Triumphs Over AI

The rise of Artificial Intelligence (AI) in various sectors has sparked a debate about the future of human roles, particularly in IT support. While AI brings efficiency and automation, a deeper look reveals that the human element in IT support is not only irreplaceable but also crucial for a more effective and empathetic service. This […]

How proactive monitoring will help your business weather any storm

You’re the captain of your own ship. Your crew, a team of hardworking employees, rely on your vessel’s technology to help navigate the stormy waters of business. Everything seems calm on the surface right now, and you’re cruising along smoothly… but beneath the waves, danger lurks. You, the fearless captain, decide to take a laid-back […]

Phillip Duffy

Technical Apprentice

I bring a unique blend of humour and a strong willingness to dive into tasks with enthusiasm. My personality shines through in everything I do, adding a vibrant dynamic to the team.

Outside of work, I have a passion for painting miniatures, playing board games, and indulging in video games. These activities not only fuel my creativity but also keep me engaged and refreshed.

Pursuing a career in IT has always been a dream of mine. I am excited about the prospect of working closely with IT and learning from this dynamic field.

Before joining the team, I honed my skills in the retail sector. This experience equipped me with valuable insights into customer service and teamwork.

One quirky aspect about me is my double-jointed thumbs, which always seem to intrigue people!

The opportunity to work with an incredible team and immerse myself in the IT world is what I love most about my role. The camaraderie and the chance to work in IT make every day enjoyable.

Superpower? 🦸‍♂️


Sweet or Salty? 🍬🥨