iT & Telecoms made simple
Award-winning, IT Managed Service Partner
based in Wigan, Lancashire
Bespoke Support
We provide bespoke best in class managed IT services and telecoms solutions, support services, managed backup, disaster recovery and consultancy to SME businesses.
Feedback Is Gold
Keeping our customers happy is the key to helping them succeed through technology. Our customers regularly comment on the speed of our response and breadth of expertise.
Money-Back Guarantee
We provide solutions tailored to your company’s needs, no matter the budget. We pride ourselves on our professional customer service, backed by a 90-day money-back guarantee.
Jargon-free, forward-thinking IT Support
Supporting businesses across the UK and Ireland…
We strongly believe in the complete transparency of our services and boast an outstanding client base and unrivalled customer retention.
We understand that ‘trust’ is a key component and work tirelessly to provide a level of service that allows our clients to trust us with the management and evolution of their network. Focus Technology Solutions have built a client base of which they are fiercely proud and will continue to go the extra mile to maintain the highest possible levels of service.
We’re never technical for technical sake and rely on tried and tested approaches that have already helped many clients painlessly and efficiently grow their businesses.
Our founder Darren Strong has over 20 years experience in the IT and Telecoms industry. He runs Focus Technology Solutions with the aim of providing the highest possible level of IT Support, Consultancy, Strategy and believes an IT partner should be just that, a business partner to clients providing a strategic direction in terms of IT support and business growth.
COMPANY VALUES
MISSION
A world where our client’s & partner’s technology enables their future
What does it mean to enable something?
: to make (someone or something) able to do or to be something. : to make (something) possible, practical, or easy
VISION
Accelerating client business growth through the correct deployment and support of technology
CORE VALUES
- Be Responsible – Always be the best version of yourself. Show commitment, accountability and care for our clients, partners and your colleagues. Take ownership of your actions.
- Think like a Client or Partner – Always make decisions in the best interests of our clients & partners, our company and your colleagues to achieve a considered outcome
- People Powered – We are agile, responsive and full of energy to make our business a great place to work and provide best-in-class service
- Follow Process – Always follow the process and adapt with Continuous Process Improvement to produce predictable documented results
- Constant Adaptation – Through continuous learning and intentional planning for success, we purposefully embrace change to ensure continued success in our business and personal lives
Best In Class,
Benchmarked Performance
We continually challenge ourselves to improve and develop.
Focus Technology are members of a facilitated global IT peer group that meets quarterly to share knowledge, experience and best practice. This drives accountability within leadership for continuous improvement across 4 key areas:
- Business
- Leadership
- Legacy
- Life
Four times a year our performance is measured across a range of metrics and benchmarked against hundreds of other IT businesses, ensuring we stay focused on progress in a fast moving industry. Through this peer group, our leader and owner Darren Strong facilitates four groups within EMEA, which gives himself and our teams greater extensive exposure to over 60 other business like ourselves.
Benchmarking ourselves against hundreds of other IT businesses means we are always in the know and well connected with everything required to deliver the best service for our clients.
