IT Support that puts you first
Fast, Friendly & Stress-free.
Does this sound like you?
IT is taking too much time.
I don’t have the time to deal with IT; I’m constantly firefighting problems and IT issues take too long to get fixed.
My business isn't secure.
IT is holding me back.
I want to be successful, but my IT is failing me, I lack a future plan, and my technology is outdated.
How we help
Fast
Benefit from direct access to a friendly and knowledgeable team ready to tackle any technical issue, offering rapid resolutions, swift response times, and consistent updates.
Friendly
Our approach is both people-friendly and bespoke. We aim to understand your needs and goals. Our friendly and attentive technical support team speaks your language.
Stress-free
Transform your IT with a customised plan that fits your needs, dedicated experts who prioritise your business, and regular quarterly reviews to keep your plan on track.
Case Study - ELF Productivity
Discover how we helped save time and streamline their IT management.
IT services that enable you
Managed IT Support
Looking after your IT everyday
Unlimited IT support from friendly experts, tailored to your business. 24/7 support, anytime, anywhere.
Cyber Security
Making sure your data is secure
Put the right systems in place to protect your data and your people can work consistently and effectively.
Backup & DR
Continue when disaster strikes
Prevent disruption and downtime with backup, disaster, and recovery systems that help keep your people working.
Managed Telecoms
Reliable communications
Plug and play phone solutions that ensure your team stays in touch, whether they’re in the office or remote.
IT Roadmap
Align your goals with strategic planning
Partner with experts who understand your needs and help you make informed decisions to drive your future success.
Technical issues resolved while you’re on a call with us.
Success based on your level of satisfaction.
Average time for technical issues to be resolved.
Get through to our friendly tech team within 15 seconds.
What does working with Focus look like?
"Focus manages all our computers, software updates, and malware solutions. Their support response times are excellent, always delivering prompt and positive outcomes."
Michael D
"The team at Focus are always incredibly responsive, swiftly resolving all of our IT issues without hassle. They have also been excellent in assisting us with our security strategy."
Paula C
"Having Focus as our IT support partner frees up my time so I can concentrate on my core responsibilities. They efficiently manage IT tasks, and their response times are consistently excellent."
Ryan J
"Focus fully support us and their advice and expertise has been invaluable. My business technology is in safe hands and they always go above and beyond for us - it truly is a partnership."
Marilyn T
"Since Focus has become our IT support partner, we've become more secure and proactive, allowing us to anticipate and address problems before our quarterly meetings."
Martin D
"An excellent, knowledgeable team. Their ability to understand our needs and provide a bespoke solution was fantastic. Highly recommended, and look forward to working together more."
Susie S
"Focus delivers the best service hands down. As a company dependent on 24/7 system connectivity, their response is always lightning fast and friendly with minimal fuss."
Paul A
"Great support for IT business issues that arise during the working day, tickets are raised and responded to promptly, limiting downtime."
Vicky S
"We use Focus for IT support because they're the best. They resolve IT issues quickly and understand my business to avoid surprises. Transitioning was seamless."
Alan J
"From the outset, service has been exceptional. They are patient and understanding of our business needs, including accommodating our unconventional hours."
Katie S
"Focus have been fantastic at solving my issues. Susan is incredibly friendly. My problems are resolved quickly and at a great price. I highly recommend Focus to everyone."
Aljoša V
"A top-quality IT support partner! The team go above and beyond to fix my issues. Anthony and Susan are always incredibly helpful."
Lewis J
"Phil and all the team at Focus are consistently quick to respond, resolve, and prevent any issues I have. Highly recommend their IT services!"
Harvey L
3 easy steps to your IT support
Talk
Transition
Relax
You'll be in good hands
Download your FREE IT support partner checklist
If you’re unsure what to look for when comparing providers, this checklist will gives you 50 key points you need to make the right decision. Use it to compare up to 3 providers.
- Discover how to compare rapid response times between partners.
- Find out how to evaluate proactive management across providers.
- Learn how to assess the benefits of 24/7 support from different IT support partners.
