Mazuma Money and Zendesk Casestudy

Business, Casestudy

Darren Strong

Darren Strong has over 20 years experience in the IT and Telecoms industry. He runs FTS with the aim of providing the highest possible level of IT Support, Consultancy, Strategy and believes an IT partner should be just that, a business partner to clients providing a strategic direction in terms of IT support and business growth.

Published:

7 May 2021

We recently worked on a project for Mazuma Money, tailoring Zendesk software to Mazumas’ needs and creating efficiencies. Read the full casestudy…

Ready to switch to an IT Service Provider who puts your business needs first?

FOCUS TECH INSIDER

Related Insights

Business

Case Study: H Greaves & Son

Focus Technology Solutions have been H Greaves & Sons’ trusted IT service provider for nearly two years now and they haven’t looked back – (their words). Read our case study on why it’s a match made in heaven…

Business

Case Study: Astley Hire

Focus Technology Solutions took over providing IT support for Astley Hire 12 months ago. We caught up with Martin Doran, General Manager of Astley Hire to see how the partnership is going...

Blog

Is technology holding your practice back?

Technology is something that is becoming more and more necessary for running a successful practice. Accountants need to keep up to date with the latest technology in order to provide clients with the best service possible and really cater to their needs.   This article will talk about ways you can improve your practice by looking at new technology options.  But before we […]

What our clients say

“Really good and professional service. FTS took our brief, helped us understand the risks around the change and then implemented a solution that has enhanced not only our productivity but also our business reporting.”

"The team at Focus Technology Solutions are extremely responsive and get our small scale IT issues solved very quickly. They have also been brilliant at helping us with our Security Strategy."

"We have been very impressed with how helpful FTS is even when we call with small niggles, he is always happy to help!"

"We’re in a far better place now than we were a year ago. We’re more confident as a business now that we know we have more robust technology in place. Since FTS has come on board, it’s enabled us to be more secure and stopped us responding to issues and enables us to pre-empt any problems ahead of the quarterly meeting."

Be the first to see FTS Insights

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.