IT services that enable you
Managed IT Support
Looking after your IT everyday
Unlimited IT support from friendly experts, tailored to your business. 24/7 support, anytime, anywhere.
Cyber Security
Making sure your data is secure
Put the right systems in place to protect your data and your people can work consistently and effectively.
Backup & DR
Continue when disaster strikes
Prevent disruption and downtime with backup, disaster, and recovery systems that help keep your people working.
Managed Telecoms
Reliable communications
Plug and play phone solutions that ensure your team stays in touch, whether they’re in the office or remote.
IT Roadmap
Align your goals with strategic planning
Partner with experts who understand your needs and help you make informed decisions to drive your future success.
Services tailored to your business needs
At Focus, we provide expert advice tailored to your business needs from day one. You’ll have a dedicated Business Technology Advisor to partner with, plan for the future, and champion your tech needs.
You will receive quarterly reviews to ensure our services align with your goals and help you maximise your IT support.
Our fixed-fee services mean you’ll always know what you’re paying for.
Trust our experts to handle your IT, so you can concentrate on what matters most – growing your business. We provide:
- Managed IT Support - take the stress out of everyday problems.
- Cyber Security - services to ensure your data is secure.
- Backup & DR - ensure your business continues if disaster strikes.
- Cloud Computing - safe and secure, working from anywhere.
- Managed Telecoms - your numbers, systems and connectivity managed.
- Business Planning - planning & budgeting for future technology needs.
3 easy steps to getting your IT support
Talk
Have an honest and open conversation with our experts and agree a plan tailored to your needs.
Transition
Our tech team execute our safe launch plan ensuring your systems are transferred to us safely.
Relax
Your IT is in safe hands, and you and your team can get back to work and focus on what you do best.
What sets us apart?
Fast service
Partner with our experts for prompt resolution, fast response times and regular updates.
Friendly support
Our friendly, attentive support team speaks your language and exceeds expectations.
Stress-free IT
Transform your IT with a custom plan, dedicated experts, and quarterly reviews to stay on track.
101-day smile guarantee
Cancel freely anytime, we’ll assist your transition, donating a month’s support to your chosen charity.
Best in class, benchmarked performance
We thrive on continuous improvement, constantly challenging ourselves and each other to grow.
Being part of a global IT peer group, we meet quarterly to exchange knowledge, experience, and best practices with other MSPs.
This collaborative effort helps us excel in four key areas: Business, Leadership, Legacy, and People.
Our performance is rigorously measured against metrics used by 4000 other IT businesses, ensuring our focus on progress in a rapidly evolving industry.
Benchmarking against a diverse group of IT businesses keeps us informed and connected, enabling us to consistently deliver exceptional service to our partners.
Technical issues resolved while you’re on a call with us.
Success based on your level of satisfaction.
Average time for technical issues to be resolved.
Get through to our friendly tech team within 15 seconds.
Case Study - ELF Productivity
Discover how we helped save time and streamline their IT management.
Our core values
Commitment
Demonstrate dedication, accountability, and care for partners, and colleagues.
Partnership
Make decisions that prioritise the best outcomes for all, ensuring mutual benefit.
People First
Remain agile, responsive, and dedicated to delivering exceptional service experiences.
Embrace Change
Continuously embrace change and always plan deliberately, adapting to evolving needs.
Integrity
Stay true to values and integrity always, demonstrating honesty and responsibility to all.
You'll be in good hands
Download your FREE IT support partner checklist
If you’re unsure what to look for when comparing providers, this checklist will gives you 50 key points you need to make the right decision. Use it to compare up to 3 providers.
- Discover how to compare rapid response times between partners.
- Find out how to evaluate proactive management across providers.
- Learn how to assess the benefits of 24/7 support from different IT support partners.
