Accountancy Managed IT Support

You won’t have to explain what you do,

we understand what’s different about accountancy firms

Proactive IT & Strategic Support Services for Accountants

The only IT support desk with deep Accountancy sector knowledge

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down?
We work with Accountancy firms all day, every day, and the FTS team undergo rigorous and continual training in the technologies accountants use. This enables us to provide the highest level of support and advice, from end user support through to highly specialised technical assistance.
Our Fixed-Cost proactive service plans will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

What do you need from Your Managed IT Support Partner?

Guaranteed 10-minute technical responce time

Proactive IT, Security & Compliance Management

Alignment with your business strategy and vision

Get Instant Support from 24 hours a day, every day, when you need assistance

INSTANT IT Support from 8:00am to 6:00pm.

Our Wigan-based service desk team provides INSTANT telephone and remote Technical Support to our clients from 8:00 am to 6:00 pm Monday to Friday. 24/7/365 IT Assistance is also available to match your business needs.

We offer three different types of all-inclusive IT Support Wigan plans that all embrace a simple ‘per managed device’ pricing model to keep costs controlled.  Fast effective Onsite Technical Support and business-critical one-hour Onsite Support is provided by our Local Microsoft and/or Apple Certified Field Support Technicians.

What Our Clients Say

Keeping technology aligned with Your business strategy!

Your bespoke IT Strategy Roadmap to cover the next 12-36 months that matches how technology will enable your business plan, solve your business challenges and drive your financial growth to hit your legacy plan.

Having a plan is essential for achieving your business and personnel goals along with keeping our partnership strong.

The primary functions of an IT Strategy Roadmap will help you to:

Managed IT Support

A managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT partner, providing a bespoke service tailored to your needs. We’ll manage your complete IT estate and support your users, both remotely and onsite, so you just focus on your commercial goals.

Co-Managed IT Support

If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our Co-Managed IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.

24/7/365

If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our Co-Managed IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.

Support level options

The level of support your firm receives will depend on your current infrastructure landscape and the skillset of your in-house IT team. The best way to gain a full understanding of your requirements is for the FTS team to carry out an expert assessment of your firm needs.

Your Plan to Start Identifying Risk - Discovery

Step 1: Book Discovery

Book 40-minutes with us so we can further understand your business and what your goals are.

Step 2: On-Site Audit

Noninvasive technology and people session to collect your current stage

Step 3: Analyse Together

We will analyse the results together benchmarking against Best in Class practices and alignment to your business strategy.

Start your unique IT strategy plan

Speak to one of our accountancy aligned consultants today and
see how we can help your firm grow through fully managed IT support

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